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Privacy Policy

Effective Date: August 31, 2026

At HomeScoutie, we value your trust and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with our AI tools and real estate services (collectively, the "Platform").

By accessing or using the HomeScoutie Platform, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Identification Data: Name, email address, phone number, and account credentials when you register.
  • Property Data: Details, images, and documents related to properties you list, search for, or submit for legal verification.
  • AI Interaction Data: Search queries, lifestyle preferences, and criteria you input into our Semantic Smart Match or Price Predictor tools.
  • Usage & Device Data: IP addresses, browser types, device information, and browsing activity collected via cookies and tracking technologies.

2How We Use Your Information

HomeScoutie uses the collected data for the following purposes:

  • To facilitate property searches, listings, and connections between buyers, sellers, agents, and builders.
  • To power our AI models (e.g., generating semantic matches, predicting property prices, and auto-generating listing descriptions).
  • To conduct legal property verifications and assist with loan documentation if requested.
  • To communicate with you regarding platform updates, lead notifications, and promotional offers.
  • To improve platform security, detect fraud, and enforce our Terms & Conditions.

3How We Share Your Information

We do not sell your personal data. We may share your information only in the following circumstances:

Transparency in Data Sharing:

  • With Other Users: When you express interest in a property, your contact details are shared with the respective owner, agent, or builder (Lead Generation).
  • With Service Providers: Trusted third-party vendors who assist us with server hosting, SMS gateways, payment processing, and legal document audits.
  • For Legal Compliance: If required by law, court order, or government authority (e.g., RERA compliance checks or fraud investigations).

4Data Security & Protection

We implement industry-standard administrative, technical, and physical security measures to protect your personal information. Our FastAPI backend and vector databases employ strict encryption protocols. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

5Your Privacy Rights

Depending on your usage of our platform, you have the right to:

  • Access & Update: Review and edit your profile information and active listings at any time through your dashboard.
  • Delete Account: Request the deletion of your account and associated personal data (subject to legal data retention obligations).
  • Opt-Out: Unsubscribe from marketing communications and promotional emails via the links provided in the emails.

6Cookies and Tracking Technologies

HomeScoutie uses cookies, web beacons, and similar tracking technologies to enhance your browsing experience, remember your city preferences, and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our AI tools and platform may not function properly.

7Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. Continued use of the platform after updates indicates your consent to the revised policy.

Questions about your privacy?

If you have any questions or concerns regarding this policy, our Data Protection Officer is here to help.

Contact Privacy Team